How to drink coffee
How to build rapport and gain client empathy
In this Bootcast, Bernard Savage Director of Size 10½ Boots, offers some practical advice on how to build successful and long lasting client relationships.
Our video podcast lasts just over 2 minutes, so grab yourself a coffee, sit down and have a quick listen!
Arrange a free
45 Minute Coffee Consultation or a 5 Minute “Espresso” Chat
Get in touch with Ruth on 0115 860 2124 or send us a contact request
What our clients say about us
After a rigorous tendering process Size 10½ Boots came out as the obvious choice. Their understanding of our culture, issues, market and direction showed that they had put in the effort. Coming to the end of the first year and we are seeing the results that were promised and a new enthusiasm from the firm to embrace BD. I have no doubt that the investment we have made in Bernard, Doug and the team will be paying dividends for many years to come.
Jason Edge, Head of Marketing and Business Development, Mayo Wynne Baxter Solicitors
Bernard provides refreshingly down-to-earth advice. He was great at demystifying and humanising a series of marketing concepts and giving us practical action plans we could each take away from our training session. The training was lively, productive and fun.
John Haresnape, Head of UK Business Development, Taylor Wessing LLP, Law Firm
We needed to train our lawyers on the art of bringing in new business. Size 10½ Boots designed and delivered a high impact training programme, supplemented by one-to-one coaching for senior managers. The result was to create an energized marketing culture which has had a positive impact on the bottom line just when we needed it.
Mark Johnson, Managing Director, TPP Law
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