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collinshallgreen LLP

Profile

Consulting Structural and Civil Engineers.

Context

Firm is investing in Client Relationship Managment approach to deliver growth and retain clients.

Project

Client service review with 20 of their key clients.

Deliverables

Identify key factors for success and use findings to present a commercial case for collinshallgreen showing how to enhance their service provision in the market place.

Methodology

One on one interviews with key decision makers at client’s office.

Results

Research findings have helped provide the firm with valuable insight enabling relevant actions with its major clients. The project has enhanced the firm’s reputation with key clients who value the investment of independent research to better understand what they require.

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What our clients say about us

I’ve been put in touch with three good business contacts, who could potentially lead to additional business generation for collinshallgreen LLP. We are actively taking on board the recommendations that were made by Size 10½ Boots.

Rob Green, Partner, collinshallgreen LLP

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