collinshallgreen LLP
Profile
Consulting Structural and Civil Engineers.
Context
Firm is investing in Client Relationship Managment approach to deliver growth and retain clients.
Project
Client service review with 20 of their key clients.
Deliverables
Identify key factors for success and use findings to present a commercial case for collinshallgreen showing how to enhance their service provision in the market place.
Methodology
One on one interviews with key decision makers at client’s office.
Results
Research findings have helped provide the firm with valuable insight enabling relevant actions with its major clients. The project has enhanced the firm’s reputation with key clients who value the investment of independent research to better understand what they require.
What our clients say about us
I’ve been put in touch with three good business contacts, who could potentially lead to additional business generation for collinshallgreen LLP. We are actively taking on board the recommendations that were made by Size 10½ Boots.
Rob Green, Partner, collinshallgreen LLP
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Famous feet
Cheryl Cole
Singer
Shoe size: 5½
