Size 10½ BootsSize 10½ Boots

Helping smarter professional service firms grow


News

Keep up to date with all the latest and most important news and events from Size 10½ Boots!

Issue 8 of BDinLaw will be out on Friday

23 January 2012

The theme for the issue is ‘what clients really want’; to give you a flavour of what it covers, the running order is ...

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Promote the fact you’re friendly and ready to reward client loyalty - not your technical ability!

23 January 2012

I saw this window this morning and had to take a photo of it as it reinforces everything we keep saying!

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Totally Legal Blog: Cross-selling strategies for Private Client Lawyers

15 January 2012

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Car park news: January#1

15 January 2012

Safe in Nottingham, I can still hear the laughter from the southernmost coast of Hampshire ....

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And after CRM comes RRM (referrer relationship management)

03 January 2012

It’s great firms are becoming more focussed on CRM, offering cross-selling opportunities internally and higher levels of service externally but what about referrers? Doug McPherson of Size 10 ½ Boots argues the need to manage referrers of work in an organised systemised fashion is equally – or, in some cases, more – important.

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People have made up their minds on whether to instruct me before I open my mouth

03 January 2012

Accountants are taking business development – and client experience particularly – very seriously at the moment.  Bernard Savage of Size 10 ½ Boots found more proof to support this theory when he visited accountants Mitten Clarke in Stoke on Trent.  The good news is that these are all ideas every law firm can adopt and capitalise on without enormous investment.

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Tenandahalf’s Top Tips Annual 2012

13 December 2011

To wish you a very happy Christmas we've attached something you may not have received for some time - a good old fashioned Christmas Annual!

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Managing Partner Nov 2011: How to develop professional likeability for enduring client relationships

25 November 2011

Frequently, the first thing purchasers of professional services say they want from their lawyer, patent attorney or accountant is professional likeability. Technical expertise, deep-set support mechanisms and creative fee structures lag some way behind a client’s desire to just get on with his adviser.

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You can’t really market a Private Client, or can you? - Part II

20 November 2011

Having concluded part 1 by agreeing you really can market private client law, it’s time to look at ‘how’.

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Car park news: November #2

20 November 2011

Even by Tenandahalf car parking standards last week held a new low. Early for an early afternoon meeting with a major law firm in Birmingham I left the car in what looked like a handy spot ...

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What our clients say about us

Bernard is an expert who knows his subject matter to the extreme. When he speaks you listen because he knows what he is talking about. I would have no hesitation at all in highly recommending him as a person and as someone who can really help you business to grow its sales and increase your profits!

Paul Kincell, President, Chartered Management Institute (Doncaster & Barnsley Branch)

I have an ever growing number of marketing consultants beating a path to my door but what I've found in Courtney Borthwick of Size 10½ Boots is a deep understanding of the fundamentals of legal BD and an uncanny ability to provide insightful advice and add value, every time.

Nick Symington, Business Development Director, Langleys Solicitors

After a rigorous tendering process Size 10½ Boots came out as the obvious choice. Their understanding of our culture, issues, market and direction showed that they had put in the effort. Coming to the end of the first year and we are seeing the results that were promised and a new enthusiasm from the firm to embrace BD. I have no doubt that the investment we have made in Bernard, Doug and the team will be paying dividends for many years to come.

Jason Edge, Head of Marketing and Business Development, Mayo Wynne Baxter Solicitors

Our experience with Size 10½ Boots has been a breath of fresh air and, speaking as someone who would have laughed heartily at the idea of BD training for barristers 3 years ago, I am a convert and looking forward to what we can achieve with our new found direction and approach.

Scott Baldwin, Head Clerk, St Mary's Chambers

Bernard provides refreshingly down-to-earth advice. He was great at demystifying and humanising a series of marketing concepts and giving us practical action plans we could each take away from our training session. The training was lively, productive and fun.

John Haresnape, Head of UK Business Development, Taylor Wessing LLP, Law Firm

We needed to train our lawyers on the art of bringing in new business. Size 10½ Boots designed and delivered a high impact training programme, supplemented by one-to-one coaching for senior managers. The result was to create an energized marketing culture which has had a positive impact on the bottom line just when we needed it.

Mark Johnson, Managing Director, TPP Law

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Elle MacPherson

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Elle MacPherson
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