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Welcome to the Size 10½ Boots Blog.

The same old statements may sound good inside your firm but when they get outside .... so what?

10 Jul 2013

I had a good chat with a branding expert last night. Branding people aren’t a group I’d choose to spend time with but, in a world historically stuffed with bluster and fluff, he was straight talking and actually made sense.
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Posted by Douglas  | Comments: 1

Don’t let one rejection put you off BD. Remember Nev. Remember SWSWSWN

19 Jun 2013

Have you caught BBC3’s ‘The Call Centre’? If you have, it’s genius isn’t it? If you haven’t, it’s genius, it’s like ‘The Office’ … but real!
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Posted by Douglas  | Comments: 1

Useful business lessons for lawyers and accountants from .... Cath Kidston

15 Jun 2013

It may come as a shock to those who know me but I'm not a fan of Cath Kidston. I'm as appreciative of design as the next man (or maybe not, I'm at an under 6s football tournament) but my preference is toward crocodiles and laurel wreaths.
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Posted by Douglas  | Comments: 1

Toilet Tales Of The Unexpected

06 Jun 2013

Tenandahalf have been banging on about the client experience and the part it plays in marketing law firms and accountants for years. It is not wooly, touchy-feely nonsense, it's already a key driver in client management/development (i.e. selling more stuff by cross-selling, up-selling and generating valuable easy-to-convert referrals).
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Posted by Douglas  | Comments: 3

There are other dry cleaners (and lawyers and accountants) out there you know!

21 May 2013

Another day, another rant – dry cleaners this time. Collecting dry cleaning is never exciting, necessary but never exciting. I don’t know about you but I always choose the one closest to where I am which, when in Nottingham, is the one by the office. But no more!
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Posted by Douglas  | Comments: 2

Lawyers, accountants - what does your tea say about your client care?

02 May 2013

I have no idea how may different people make the Tenandahalf team a cup of tea each year. Taking an average of 10 visits a week and the fact there's two of us out on the road ... well it's a lot!
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Posted by Douglas  | Comments: 3

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