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Welcome to the Size 10½ Boots Blog.
23 Nov 2018
Four in ten of Tenandahalf’s instructions are to deliver Business Development (BD) training. Clients feel that this training investment will give their fee earners more confidence, focus and energy and will sharpen their soft skills so they generate better results.
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Posted by Douglas | Comments: 0
25 Oct 2018
There still seems to be a little bit of confusion around when some of the lawyers, accountants and patent and trade mark attorneys we work with are planning small informal catch up events with some of their professional contacts and referrers. Thankfully that confusion is no longer around why (or even ‘if’) they have to do it; mercifully that’s now a given! The confusion is over what they should be doing and how these much more social events differ from the set-up and format of their firm’s marquee events ...
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Posted by Douglas | Comments: 0
28 Sep 2018
Firstly I’m guessing a few of you might not know what CX stands for, it stands for client experience – what is it actually like to work with you? How do clients really feel while they’re working with you? If you’re switching off now because this all sounds a bit fluffy, please don’t! Read on because client experience is absolutely pivotal to achieving the growth you want.
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Posted by Douglas | Comments: 0
20 Sep 2018
If I had 20p for every time one of the lawyers, accountants, patent attorneys, barristers, clerks or architects told me networking doesn’t work because they’ve tried it and didn’t get any work, I’d probably have enough for a very nice night out. Why? Because all too many still miss the point … successful networking isn’t about turning up, it’s about following up!
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Posted by Douglas | Comments: 0
19 Sep 2018
I was catching up with a few podcasts this morning (and I can’t miss this opportunity given the context, don’t forget the Tenandahalf CoffeeCast!). Half way through a discussion on personal branding the hosts of Professional Services Marketing reminded me of an old cliché I’d totally forgotten: “Just be yourself, everyone else is taken.” Aside from the fact it’s dead right, it immediately reminded me of 2 of the golden rules of networking.
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Posted by Douglas | Comments: 0
05 Sep 2018
I was very recently told quite a good story. Whilst hosting a very high ranking Indian guest at a royal banquet, the then king Edward VII noticed the visiting dignitary drinking form his finger bowl. Rather than pulling him up on this obvious etiquette faux pas, the king picked his bowl up and did exactly the same. The reason I was told the story is the chap I was talking to was trying to illustrate what ‘being a gentleman’ actually meant but it struck me that it also provides a critical lesson in effective client relationship management (CRM).
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Posted by Douglas | Comments: 0
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