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Welcome to the Size 10½ Boots Blog.

Do you really want to help me?

31 Jan 2019

Earlier in the week I was visiting a textile company in Yorkshire on behalf of an accountancy firm we’re delivering a client listening programme for. The owner of the textiles company I was interviewing - a thoroughly charming and erudite gentleman - told me a story that highlighted why listening to your clients is so important and, more pointedly, what happens if you don’t.
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Well, do you follow your firm’s website?

29 Jan 2019

Every firm (or Chambers) wants to increase traffic to their website.  After all more traffic means more profile, more reach and – by extension - more enquiries. My next question might be more contentious.  When was the last time you asked yourself whether you’re doing what you need to do in order to generate more traffic?  Or, more to the point is what goes on to your website holding your interest?  Is it enough to persuade you to actively follow your website?
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Posted by Douglas  | Comments: 0

Do your solicitors, accountants, patent or trade mark attorneys or barristers get nervous when you deliver a talk? Good!

23 Jan 2019

Presenting isn’t everyone’s cup of tea (it’s certainly not mine). Our clients often tell me they get nervous beforehand (I tell them they’ve found a sympathetic audience in me, I definitely do) and this can impact on their performance or even for some, on their sleep the night before. In many cases even the thought of the inevitable bout of nerves puts people off from ever volunteering to speak but it shouldn’t.
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Would you like one tiny 2 second tweak that will immediately bring you closer to your clients?

17 Jan 2019

It’s simple – acknowledge your emails.  Yes, that’s it! Imagine a manufactured (but I’m guessing daily) situation … you’ve put yourself out to answer a question for or send over a bit of extra
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How do you get to where you want to get to?

23 Nov 2018

Four in ten of Tenandahalf’s instructions are to deliver Business Development (BD) training. Clients feel that this training investment will give their fee earners more confidence, focus and energy and will sharpen their soft skills so they generate better results.
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Why punk rock and the dog track will generate more work than sticking to the same old stuff

25 Oct 2018

There still seems to be a little bit of confusion around when some of the lawyers, accountants and patent and trade mark attorneys we work with are planning small informal catch up events with some of their professional contacts and referrers. Thankfully that confusion is no longer around why (or even ‘if’) they have to do it; mercifully that’s now a given! The confusion is over what they should be doing and how these much more social events differ from the set-up and format of their firm’s marquee events ...
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Posted by Douglas  | Comments: 0

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